Is Automation a Boon or Bane?

Automation has become a buzzword in recent years. Many industries have already started adopting automation in order to increase work productivity and accuracy in the outcome. Like every other technology, automation has its pros and cons. Let us know more about automation.

What is Automation?

Automation is a technology used to automate the process for reducing the manual efforts. We can also define automation as a program designed to execute an operation without human assistance.

Industries using Automation

More than 60% of the industries today are making use of automation. Here are a few sectors that majorly depend on automation

Manufacturing Industry

Manufacturing is one of the primary industry when it comes to implementing automation. Statistics show that the percentage of manufacturing industries that are making use of automation has increased by 47% in the last four years. There is no doubt that the percentage count will increase in the upcoming years as well. Also, several hazards put manufacturing workers safety at risk so automation plays a vital role in manufacturing industries these days.

Accounting and Finance 

Finance requires accuracy as it deals with calculations of massive data. Most of the organizations are turning to artificial intelligence as it manages finance more effectively than humans, by considering the market trends. As it requires utmost accuracy and while dealing with accounts and finance it is necessary to automate such delicate and repetitive tasks

IT Sector

Apart from finance, robots are proving their excellence, even in human resource management. In several IT companies, the HR tasks are automated, which has made their work easier. Human resource management includes verification of vast amounts of data and storing it — employee leaves, Paycheck, attendance etc. Using automation, most of this work can be managed more efficiently.

Customer Services

Customer services are one repetitive task that does not require much human intelligence. Some countries have started delivering food and other items by using robots and drones. It is being implemented in many countries right now. This reduces the workforce and requires less time and cost. Also, AI can be used to provide customer support, as robots are designed to be more human-friendly using NLP and other technologies.

These are some of the industries using automation to improve their work efficiently within less time. There are other industries as well that have started turning towards automation for completing their day to day tasks.

Benefits of Automation

There are several advantages that contribute to organizations using automation, which is why all the sectors are looking for ways to implement automation. Here are some of the benefits of using automation.

  • Better product quality
  • Efficient material usage
  • Increased productivity and accuracy
  • Reduced human labour expenses
  • Increased employment opportunities in the development of automated processes
  • Improves safety
  • Saves time and energy
  • Automation can be done throughout the day without breakages

Drawbacks of Automation

There are considerable drawbacks of using automation. Here are some of the disadvantages faced by industries that are using automation.

  • Security threats in industries that deal with confidential data
  • Unemployment in various sectors as automation replaces humans
  • The high initial cost for development
  • High maintenance


Automation, if used correctly, is a boon to the modern world. Although automation is replacing humans in many industries, it is creating new opportunities and jobs that require human intelligence. By using automation, regular and tedious tasks can be automated, and humans can have time to focus on generating more creative ideas. Let me know your feedback in the comments below or drop a message here. I am open to suggestions.

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Satya Varshini

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